Return Policy
At BodyNXT, your satisfaction is our priority. We offer a 7-day replacement policy for all orders delivered across India.
Eligibility for Replacement
You can request a replacement if:
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The product is broken, damaged, or defective on arrival
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You have received a wrong item
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The item has manufacturing defects
How to Request a Replacement
To initiate a replacement:
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Email us at info.bodynxt@gmail.com
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Mention your Order Number and attach photos/video of the damaged product
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Submit the request within 7 days of receiving your order
Once reviewed, our team will arrange a replacement at no extra cost.
Non-Returnable Items
Certain products may not be eligible for returns due to hygiene or safety reasons (if applicable). Only replacements are provided; refunds are not issued, except in special cases determined by BodyNXT.
Processing Time
After approval, the replacement will be dispatched within 3–5 working days.